Privacy Policy
Welcome to Thakurji Attire ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.thakurjiattire.com, purchase our products, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Collection of Information
1. Information We Collect
We may collect the following information from users when you place an order, create an account, subscribe to newsletters, or contact us.
Personal Information: Full Name, Email Address, Mobile Number, Billing Address, Shipping Address, Postal Code, State, Country, and Company Name (if applicable).
2. Automatically Collected Information
When you visit our website, we may automatically collect information such as IP Address, Browser Type, Device Information, Operating System, Time Zone, Pages Viewed, Time Spent on Website, Referring Website, and Clickstream Data.
This information is generally used for website operation, security, and analytics and is not intended to personally identify users.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Deliver products.
- Manage customer accounts.
- Verify identity where required.
- Process refunds where applicable.
- Respond to customer support requests.
- Send order confirmations.
- Provide shipping and delivery updates.
- Improve our products and services.
- Prevent fraud and detect security incidents.
- Maintain website functionality.
- Conduct analytics and understand website usage.
- Send promotional emails where permitted by applicable law or where you have provided consent.
4. Payment Information
For payments, we use secure third-party payment gateways. We do not store Debit Card Numbers, Credit Card Numbers, CVV, UPI PIN, or Net Banking Passwords. Payment details are processed directly by our payment partners using industry-standard security measures and encryption.
5. Marketing Communications
If you subscribe to our newsletter or provide consent, we may send promotional communications regarding product launches, festival offers, new arrivals, discounts, and devotional collections that may be of interest to you.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep users logged in, save shopping cart contents, remember preferences, improve website performance, analyse website traffic, measure advertising effectiveness, and personalize the user experience.
You can disable cookies through your browser settings; however, some website features may not function properly.
Protection of Your Information
To protect your personal information and data on our website, we have implemented suitable measures for data collection, storage, and processing, along with security safeguards designed to prevent unauthorized access, modification, or disclosure.
Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers where necessary to provide our services, including:
- Payment gateway providers
- Courier and shipping partners
- Cloud hosting providers
- Email service providers
- SMS service providers
- Analytics providers
- Customer support providers
- Government authorities when required by law
These third parties are permitted to use your information only as necessary to provide services on our behalf and in accordance with applicable requirements.
Information Available
The information provided on this website may contain technical inaccuracies or typographical errors and is subject to change or updates without prior notice. The products, services, or offerings described on the website may also be modified, enhanced, or discontinued without advance notice.
Payment Security
We use secure payment gateways protected by SSL encryption. Our website does not collect or store complete payment card information. All transactions are processed securely by certified payment service providers.
Shipping Information
To fulfil your order, we may share the following information with our shipping partners:
- Name
- Shipping Address
- Mobile Number
- Order Details limited to shipping requirements
This information is used solely for the purpose of processing and completing delivery of your order.
Account Information
If you create an account, we may store:
- Login credentials, encrypted where applicable
- Order history
- Wishlist
- Saved addresses
- Account preferences
You are responsible for maintaining the confidentiality of your login credentials.
Data Retention
We retain personal information only for as long as necessary to complete orders, comply with legal obligations, resolve disputes, prevent fraud, and maintain necessary business records.
When personal information is no longer required, it may be securely deleted or anonymized, subject to applicable legal and regulatory requirements.
Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- SSL encryption
- Secure servers
- Password protection
- Limited employee access
- Firewall protection
- Routine security monitoring
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before sharing personal information.
Analytics
We may use analytics tools to understand visitor behaviour, popular products, website performance, shopping trends, and marketing effectiveness. Analytics data may be aggregated and anonymized.
Advertising
We may display advertisements and use remarketing services. Advertising partners may use cookies or similar technologies to provide personalized advertisements, subject to applicable laws and your browser or device settings.
Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time without prior notice. Users are encouraged to review this page regularly to stay informed about any changes and understand how their personal information is being protected.
By using the website, you acknowledge that it is your responsibility to periodically review this Privacy Policy and remain aware of any updates or revisions.